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Monday, November 1st, 2004

Time Event
8:02p
No Renewal
Got a call this evening from American Home Shield. They're a "home warranty" outfit, supposedly providing home repairs from a central source instead of you having to call a different repairman for every problem that comes up. Hadn't worked out that way.

AHS: "Hi, I'm so-and-so from AHS. Did you know your warranty has expired?"

Me: "And good riddance."

AHS: "Oh, why do you say that?"

Me: [snip litany of hassles and unreturned requests, summarized as no services were ever provided] "But I'll tell you what. If you mail me a refund for the whole year's fee I'll just think of you as 'well meaning incompetents' instead of 'thieves.'" And I hung up.

Most satisfaction I've ever had dealing with that company.

Current Mood: cranky

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